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My dad used to say there are two types of people in this world: the givers and the takers. The takers sometimes eat better, but the givers always sleep better.
— Mario Thomas
People won’t remember what you say, they won’t remember what you do, but they always remember how you made them feel.
— Anonymous
 
 

"What a Star - What a Jerk," By Sarah Cliffe

 

In 2001, The Harvard Business Review featured a case study of a certain Andy Zimmerman, who is great at delivering the bottom line but abrasive with co-workers and subordinates — especially when he believes they are slacking off. The question posed: What should be done about him?

 
 

External Video Activity: As a group, discuss how the ideas in the above video might relate to this session. 

If you wish to achieve worthwhile things in your personal and career life, you must become a worthwhile person in your own self-development.
— Brian Tracy
Most lives are not distinguished by great achievements. They are measured by an infinite number of small ones. Each time you do a kindness for someone or bring a smile to his face, it gives your life meaning. Never doubt your value, little friend. The world would be a dismal place without you in it.
— Lisa Kleypas

 
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